Privacy Policy

1. Who we are

SCOVA ("we", "us", "our") is an industrial automation and safety engineering firm registered in the Ras Al Khaimah Economic Zone (RAKEZ), UAE. Our registered address is:

FDCW1350 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al-Khaimah, United Arab Emirates

We also operate an Engineering Center at M05-B01-G05 Mindhaus Campus, District 5, Cairo, Egypt.

For privacy matters, contact us at info@scova-ec.com.

2. Data we collect

We collect personal data only when you voluntarily provide it or when it is generated automatically by your use of our website.

Information you provide to us:

• Name, email address, and company name when you submit our contact form
• Your message content and the topic you select
• CV and cover letter when you apply for a position
• Any other information you choose to include in correspondence with us

Information collected automatically:

• IP address and approximate location (country/region level)
• Browser type, device type, and operating system
• Pages visited, time spent, and referring URL
• Date and time of your visit

We do not collect sensitive personal data such as health information, financial data, or government identification numbers through this website.

3. How we use your data

We use the information we collect for the following purposes:

• To respond to enquiries — when you contact us via the form or email, we use your details to reply and provide the assistance you requested
• To process job applications — to evaluate your suitability for a role and communicate with you through the hiring process
• To improve our website — anonymous usage data helps us understand how visitors use the site and where we can improve
• To comply with legal obligations — we may retain records as required by UAE and Egyptian law

We do not use your data for automated profiling, behavioural advertising, or any purpose beyond what is described above.

4. Legal basis for processing

For individuals in the European Economic Area (EEA) or other jurisdictions with similar requirements, our legal basis for processing is:

• Legitimate interests — responding to business enquiries and improving our website
• Contractual necessity — processing job applications and delivering services you have requested
• Legal obligation — compliance with applicable laws and regulations
• Consent — where we have explicitly asked for and received your consent

5. Sharing your data

We do not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Service providers — we use Web3Forms to process contact form submissions. They act as a data processor on our behalf and are bound by confidentiality obligations
• Professional advisors — lawyers, accountants, and auditors where necessary for our business operations
• Legal requirements — if required by law, court order, or government authority in the UAE, Egypt, or other applicable jurisdiction

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

6. Data retention

We retain personal data only for as long as necessary for the purposes it was collected:

• Contact form submissions — up to 2 years from the date of submission, or until you request deletion
• Job applications — up to 12 months from the application date, or longer if required by employment law
• Website analytics — aggregated and anonymised; no personal retention period applies

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your data ("right to be forgotten")
• Restriction — request that we restrict processing of your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@scova-ec.com. We will respond within 30 days. We may need to verify your identity before processing the request.

8. Cookies

Our website uses minimal cookies. We do not use advertising cookies or third-party tracking cookies. The cookies we may set include:

• Strictly necessary cookies — required for the website to function (e.g. session management). These cannot be disabled.
• Analytics cookies — if we introduce analytics in future, we will update this policy and seek consent where required.

You can control cookies through your browser settings. Disabling strictly necessary cookies may affect website functionality.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include HTTPS encryption, access controls, and regular security reviews.

No method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you believe your data has been compromised, contact us immediately at info@scova-ec.com.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes have been published constitutes acceptance of the updated policy.

11. Contact us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us:

• Email: info@scova-ec.com
• Post: SCOVA, FDCW1350 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al-Khaimah, UAE

We aim to resolve all privacy-related concerns promptly and fairly.